Terms of service

Terms of Use

Please read these terms carefully before using this website.

This website is operated by House of Zella. Throughout the site, the terms “we”, “us” and “our” refer to House of Zella.

By visiting our website, browsing our products or placing an order, you agree to these Terms of Use. If you do not agree to these terms, please do not use our website.

About us

House of Zella is an independent art print shop based in the UK.

For any questions about these terms, please contact us at:

emily@zellatudio.com

Use of our website

You may use this website for personal, non-commercial use only.

You must not use our website:
• in any way that is unlawful or harmful
• to copy, reproduce or resell our artwork or content
• to interfere with the security or proper working of the site
• to upload or transmit viruses, harmful code or malicious material
• to attempt to gain unauthorised access to the website, server or connected systems

We may update, change, suspend or remove parts of the website at any time.

Intellectual property

All artwork, designs, product images, photographs, text, branding and other content on this website are owned by or licensed to House of Zella, unless otherwise stated.

All rights are reserved.

You must not copy, reproduce, distribute, edit, trace, screenshot, download, share, resell or use any part of our artwork, designs, product imagery, written content or branding for commercial purposes without our written permission.

This includes using our designs or images to create, manufacture, advertise or sell similar products on other websites, marketplaces, social media platforms or retail channels.

Any unauthorised copying, reproduction or resale of our artwork or content may result in legal action.

Personal use

You may view our website and product pages for your own personal use.

You may not use any artwork, product images, photographs, text or other content from this website for business, resale, manufacturing, advertising, marketing or commercial purposes without our written permission.

Product images and colour accuracy

We make every effort to display our products and colours as accurately as possible.

However, colours may vary slightly depending on your screen, device settings, browser and lighting conditions. Product images are for guidance and styling purposes only. Frames, props and accessories shown in product photographs are not included unless clearly stated.

Orders and purchases

When you place an order through our website, you agree to provide accurate and complete information.

Please check all order details carefully before completing your purchase, including size, colourway, delivery address and any personalisation.

Additional terms relating to orders, delivery, returns, cancellations and personalised products may apply and should be read alongside these Terms of Use.

Personalised products

For personalised prints, you are responsible for entering the wording exactly as you would like it to appear.

Where a proof is provided, please check all spelling, punctuation, wording, layout and details carefully before approving it. Once a personalised proof has been approved and sent to production, changes or cancellations may not be possible.

Website content

The content on our website is provided for general information only. We do our best to keep information accurate and up to date, but we cannot guarantee that all content will always be complete, accurate or error-free.

We may update product information, prices, descriptions, availability and website content at any time.

Third-party links

Our website may include links to third-party websites or services.

These links are provided for convenience only. We are not responsible for the content, privacy practices, terms or availability of third-party websites.

Website security

We do not guarantee that our website will always be secure, uninterrupted, error-free or free from viruses or harmful material.

You are responsible for using appropriate virus protection and ensuring your device and browser are secure when using our website.

You must not misuse our website by knowingly introducing viruses, malicious code or any other harmful material.

Limitation of liability

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under English law.

To the fullest extent permitted by law, we are not responsible for any loss or damage arising from:
• your use of, or inability to use, our website
• reliance on information shown on our website
• website interruption, errors or availability issues
• viruses or harmful material affecting your device
• third-party websites linked from our site
• unauthorised use of your account or device

If you are using our website as a consumer, your statutory rights are not affected.

Privacy

We will only use your personal information as set out in our Privacy Policy.

Changes to these terms

We may update these Terms of Use from time to time. Any changes will be posted on this page.

By continuing to use our website after changes are made, you agree to the updated terms.

Governing law

These Terms of Use are governed by the laws of England and Wales.

If you are a consumer, you may also have rights under the laws of the country where you live.

Contact us

If you have any questions about these Terms of Use, please contact us:

House of Zella
Email: emily@zellastudio.com
Address: House of Zella, 24 Bittell Road, Barnt Green, Birmingham, B45 8LT